Pricing
Pay for the agents that earn their keep.
Four parts: a base, a price per user, a price per agent, and what your agents actually spend on the language model. No abstract "seats" — you pay for what works.
Hosting models
Four ways to run Indentia.
You decide how far Indentia sits from your infrastructure. Prices for our multi-tenant SaaS are listed openly below; for the other hosting models we quote individually — scale, region and compliance requirements vary too much to do them justice with a list price.
Multi-tenant SaaS
Shared infrastructure, logical isolation per tenant. Fastest route — from €25 per user per month.
See tiers ↓ Sovereign cloud options →
Single-tenant SaaS
Dedicated namespace, managed by Indentia. No shared compute with other tenants — for isolation requirements that don't accept a "logical" answer.
Request a quote → Sovereign cloud options →
Self-hosted
Indentia runs inside your own environment — data centre, private cloud or EU-cloud. You connect your own token providers and LLMs.
Request a quote →
Self-hosted air-gapped
Fully isolated, no internet. Including a mirrored registry, offline models and an offline evaluation harness.
Request a quote → Multi-tenant SaaS — pricing
Three tiers. One transparent sum.
Base + per user + per agent + LLM bundle — no surprises beyond that.
Basic
For small teams and start-ups who want to try Indentia.
- Up to 10 users
- 1× Chat Agent (Q&A, retrieval, citations)
- WebChat channel
- 10 GB Garage S3 storage
- 500K LLM tokens / month included
- Email support, 48h response
- Shared multi-tenant infrastructure
Premium
For growing organizations with multiple AI use-cases.
- Up to 100 users
- 3× agents included (Chat, Research, Graph)
- Extra agents €39/agent/month
- WebChat, Slack, Teams, Email channels
- 50 GB Garage S3 storage
- Bronze + Silver storage tiers (raw + curated data)
- 5M LLM tokens / month included
- Per-tenant tracing and audit
- SAML 2.0 + OIDC SSO
- Priority support, 8h response
Enterprise
For organizations with strict compliance and isolation requirements.
- Unlimited users
- 5× agents included, extra €49/agent/month
- All channels + custom connectors
- Dedicated tenant runtime
- Bronze + Silver + Gold storage tiers (raw, curated, business-ready)
- 25M LLM tokens / month included
- Self-hosted or EU-cloud (your choice)
- Air-gapped deployment available
- AI Act, NIS2, ISO 42001 evidence pack
- Dedicated solution engineer, 24/7 SLA
Indicative pricing — final rates will be published once we go live.
LLM tokens
Your models, your token bill.
Indentia is a platform, not a model vendor. You choose which model runs under the hood — and tokens get billed where they're actually consumed.
Self-hosted or bring your own model
Run local models in your own environment, or bring your own account with OpenAI, Anthropic, Gemini or Azure AI Foundry. Token costs are billed directly by your model provider; we only charge for the platform.
SaaS — tokens included
On the SaaS tiers above, LLM tokens are part of the bundle, in the amounts listed per tier. One monthly invoice, no surprises in between.
Add-on services
Support where it matters.
On-premises licence
Perpetual or annual, with 20%/year maintenance. For air-gapped and strictly sovereign environments.
Implementation & custom
Pilot of 2–4 weeks on 2–3 sources. Then a phased rollout with our solution engineers.
Premium support
24/7 SLA, dedicated solution engineer, priority on bugs and features.
Training
Workshops for knowledge workers, agent builders and compliance officers.
Not sure?
Start with a pilot of 2–4 weeks.
Two or three sources, one concrete use-case, measurable time-to-value. Then you decide whether the rollout goes ahead — and if not, we leave it neat.
Start a pilot